Terms of Service
Last Updated: July 2026
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Customer”, “you”, “your”) and elliarnerliving.com (“we”, “us”, “our”), governing your access to and use of our website, all online shopping services, product purchases, and related functionalities (collectively, the “Service”). Our store operates exclusively for United States customers, focusing on home textile, bedding, storage and household daily products. By browsing our website, creating an account, placing orders, or purchasing any products from our store, you fully agree to abide by these Terms and our published Privacy Policy. If you do not accept these Terms, you are not authorized to use our website or complete any transactions.
1. Eligibility & User Qualification
This website and its services are available only to users who are 18 years of age or older, or minors using the site under the full supervision and consent of a legal guardian. You agree to use our Service solely for personal, non-commercial, lawful household consumption purposes. All activities on our website must comply with applicable federal, state and local laws and regulations of the United States. Any commercial resale, illegal use or unauthorized exploitation of our products and services is strictly prohibited.
2. Account Registration & User Responsibilities
You may browse our website as a guest or register for a personal user account to complete purchases. When registering an account or submitting order information, you agree to provide accurate, valid, complete and up-to-date personal, contact and shipping information. You are solely responsible for maintaining the confidentiality of your account login credentials, including usernames and passwords, and for all actions, orders and activities conducted under your account.
You shall not tamper with, disrupt, interfere with or damage the normal operation of our website, server system and network functions. You shall not use our platform for fraud, spam, illegal transactions or any behaviors that violate public order and good customs. We reserve the right to suspend or terminate your account access in case of rule violations.
3. Product Information, Pricing & Inventory Accuracy
All product content displayed on elliarnerliving.com, including but not limited to home textile bedding, pillows, storage boxes and household supplies descriptions, pictures, sizes, colors, functions and specifications, is for reference and display purposes only. We strive to ensure full product accuracy; however, minor color deviations, dimensional tolerance errors or visual differences caused by shooting light, screen display differences and manual measurement shall not be regarded as defective or non-conforming products.
All product prices on our website are denominated in US Dollars (USD), exclusive of shipping fees and taxable sales taxes unless otherwise specified. We reserve the right to adjust product prices, update inventory status and modify product information at any time without prior notice. In the event of obvious pricing typos, system errors or out-of-stock situations after order placement, we reserve the right to cancel, adjust or fully refund the relevant order without additional liability.
4. Order Placement & Contract Formation
Submitting an order on our website constitutes your formal offer to purchase our products. A valid and binding sales contract between you and us is only officially formed after we send you a formal order confirmation email confirming order receipt, inventory confirmation and pending shipment arrangement.
We reserve the right to refuse, cancel, limit or terminate any order at our sole discretion, including but not limited to suspected fraudulent transactions, unauthorized resale behaviors, excessive bulk orders, inventory shortages, policy violations, abnormal order behaviors or situations that may cause operational risks. Our official contact email for order consultation and verification is service@elliarnerliving.com.
5. Shipping, Delivery & Risk Transfer
We currently provide shipping services exclusively to valid addresses within the United States, excluding overseas territories, military bases and international regions. Standard shipping processing time and estimated delivery time are displayed on product pages and checkout pages. All delivery times are estimated values only and are not legally guaranteed delivery deadlines.
Shipping delays caused by third-party carrier logistics, extreme weather, statutory holidays, customs inspection, force majeure events or other factors beyond our reasonable control do not constitute our performance breach. In accordance with U.S. commercial shipping standards, the risk of loss, damage and ownership of all products shall be fully transferred to you once the goods are handed over to the official shipping carrier.
6. Returns, Refunds & Exchange Policy
Our return and refund rules fully comply with the U.S. FTC Mail, Internet, or Telephone Order Merchandise Rule. Eligible unused, unwashed, undamaged and unopened products can be returned or exchanged within the official return window specified on our website. Customized, personalized, clearance sale, final sale and discontinued items are non-returnable and non-refundable, and no exception will be made.
Customers shall bear the return shipping fees independently unless the return is caused by our delivery error, product quality defect, wrong item delivery or false product description. After we receive, inspect and confirm the returned products meet return standards, the refund will be processed to your original payment channel within a reasonable business cycle.
7. Payment Terms & Transaction Security
You authorize our store to deduct corresponding fees from your selected payment method, including product total price, shipping charges and applicable U.S. sales taxes. All online transactions on elliarnerliving.com are processed through formal and secure U.S. authorized payment processors with encrypted protection to ensure your payment information security.
You guarantee that all payment methods you use are legal, valid and authorized by yourself. We have the right to suspend, freeze or cancel orders and transactions in case of payment verification failure, abnormal payment risk, suspected fraud or unauthorized payment behavior.
8. Intellectual Property Rights
All intellectual property rights on the elliarnerliving.com website, including but not limited to text content, product pictures, graphic designs, logos, trademarks, brand copywriting, website layout and program codes, are exclusively owned by our store. No individual or institution may copy, reproduce, modify, disseminate, commercially use or plagiarize any of our intellectual property content without our written official authorization.
You agree not to upload, publish or spread any illegal, infringing, obscene, harmful or inappropriate content on our platform. Any user-generated content published on our website shall authorize us to use, display and promote it for platform operation purposes.
9. Website Modifications & Service Updates
We reserve the right to modify, update, optimize or terminate any website function, service content and product category at any time without prior notice. We also reserve the right to revise these Terms of Service regularly. The updated Terms will take effect immediately upon being published on the official website. Your continued use of our website and services after the update constitutes your acceptance of the revised Terms.
10. Limitation of Liability
Our store shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of our website and products, including but not limited to income loss, data loss, economic loss and mental damage, within the scope permitted by U.S. law. Our total maximum liability for any dispute related to order transactions shall not exceed the actual total amount of the disputed order.
11. Governing Law & Dispute Resolution
These Terms of Service are governed and interpreted by the laws of the United States and applicable state laws, without regard to conflict of law rules. Any disputes arising from these Terms or your use of our services shall be resolved through friendly negotiation first. If negotiation fails, the dispute shall be submitted to the legal jurisdiction applicable to our store’s operating location for resolution.
12. Contact Information
If you have any questions, suggestions or disputes regarding these Terms of Service, product orders and after-sales services, please contact us via our official email: service@elliarnerliving.com
Elliarner INC
609 E SPEER BLVD SUITE 337 DENVER, CO 80203
609 E SPEER BLVD SUITE 337 DENVER, CO 80203